четверг, 5 июля 2012 г.

Depends how far away from the nearest Dollar location he was.   If not too far, he could (for exampl


AAA inflated the tire so that we could drive the vehicle to a gas station to get fixed the next day (they were closed for the night), and then we had to pay a cab to take us to our lodging, which was about 10 miles away.
Hmm, well, two problems with that one. The first call you make when a rental car is having mechanical trouble is not AAA, but the rental car company. It s up to the agency not AAA to get the vehicle back on the road.
Also, you wouldn t drive around on a donut for several days. That could create cruises caribbean even more problems. A spare tire is meant to get you to the garage, where you can get a new tire. If you drive it for longer than 70 miles, it could blow out.
A supervisor refused. She first claimed that Hyundai did not make the Elantra with a spare. We pointed out that that was untrue, as the owners manual discusses the spare for several pages, and the trunk includes a space for it they just chose not to provide their customers with one.
She then said, well, the Elantras that Dollar buys don't have a spare they rented cruises caribbean us a car with four tires, and if we had a flat that was our problem and we would have to continue paying for the rental even if they didn't provide us with a spare.
When I asked where it was disclosed in our contract that they were renting us a car with no spare tire, she denied Dollar had any obligation to inform us and said that the contract did not commit that they were providing us with a spare tire.
The dollar amount is not huge, but the principal is important, he says. Rental car companies shouldn't be renting cars without a spare and then charging for the time you are without a car because cruises caribbean they inconvenienced you by renting you a car without a spare.
After several calls with Dollar on the night of the 4th and the morning of the 5th, in which we complained about being rented a car with no spare, we were permitted to take another vehicle that had a spare tire around 1 pm on the 5th (the tire on the Elantra had to be replaced, and was still being worked on at that time).
One time I rented a car from Rent-A-Wreck, (I know..) and the interior wall of the tire exploded. cruises caribbean Even that car had a spare! We changed it to a spare and got a new tire. They reimbursed me for the tire I paid for.
I rented from Hertz in Ireland, had a flat and was responsible for replacing the tire. I didn t get charged for vehicle damage but felt wronged when Hertz couldn t provide the roadside assistance they promised because we were too far away (rented in Dublin, flat in Galway). At least we had a donut to get us to the tire shop (of which there are many!)
I am not sure I can agree with him. If the car had a donut spare, he still could not use it to drive around and do his business. It s designed to be used to take you to a shop and get the original tire repaired (only). IMO the only difference is he wouldn t have had to call AAA but he would need to jack the car up and replace the tire.
There are more and more smaller cars now that come with no spares. cruises caribbean In my family, I am the only one who knows how to change a tire (and jump a battery). We all have AAA because it is SAFER to simply drive the car off the road and wait for a professional to fix it (rather than get run-over by another car). AAA is a necessity today.
Compact spares are designed around certain design limits, but they re actually safe to ride on as long as there s adequate tread and one stays under the speed rating (usually 50 MPH).  It s not ideal for everyday driving and could cause damage in certain vehicles cruises caribbean if used too long, but they can be used for more than just getting to a tire shop.
I recently shredded a tire after it blew at freeway speeds.  I hit the hazard lights immediately and drove slowly to an off ramp where there was a wide shoulder. cruises caribbean  I had one person stop to close her hood (I think she accidentally opened it), and she asked me if I needed any help.  The really strange thing was that a Freeway Service Patrol vehicle saw me right as I was finishing installing the compact spare and sort of smiled since he knew I was already done.  For those who don t know, the Freeway Patrol are contractors paid for by the California Dept of Transportation, the CHP, and local agencies to help people with quick repairs especially flats.  They don t accept payment (not even tips) and their main duties are replacing flats and helping cars out of gas.
Depends how far away from the nearest Dollar location he was.   If not too far, he could (for example) have driven himself  the ~10 miles to his lodging that evening and driven in for a car exchange in the morning.
Granted, that might have saved him 4 to 5 hours (not 24 hours). (If he was in the vicinity of an airport location open late, then perhaps he could also have had use of a vehicle for a couple of additional hours the previous evening).
Car rental fleets buying is a total different animal than purchasing a car. In order to keep prices down, many options are deleted that might be normal on a personal purchase. Why they did not call Dollar, should cruises caribbean go onto to your ..are you kidding me? file.
My feeling is that the OP calling AAA first, instead of Dollar, is offset by Dollar s attitude.  However, as J seems to be the only other one to point out, he turned down a replacement car.  End of story he made his bed, and he has to lie in it.
Our local tire shops will only allow all 4 tires to be replaced at same time (and kind) if you drive a Subaru, Audi, or Acuras, cruises caribbean etc. that have a sophisticated AWD. I have a Subaru Outback cruises caribbean AWD with the CVT transmission. Not sure what to do if I get a flat. My Prius is probably just as bad (not to mention the tiny auxiliary battery that usually fails). I never question paying for my AAA membership.
If the Rental Car office was near and open, a simple cruises caribbean call to them MIGHT make them come pick you up with a swap in hand. I think he may have called AAA because it was his best option cruises caribbean (distance, time, situation). I would think the question should be if you get a flat tire and your rental company was not in a position to help you [and you can't fix it because there was no spare tire], what would be a reasonable compensation for your disruption?
Well, if he turned down a replacement I think he was preparing to argue for a refund of some kind. That said though, I think it is fair to assume that your car has a spare and why does there have to be a law for everything? Common sense and just doing the right thing would save a lot of time and money!
I agree that the question you pose at the end is the relevant one.  Maybe credit for half a day is reasonable?  I don t know.  It s not a huge amount regardless.  It would be nice if they gave renters a heads-up about the lack of a spare.
cruises caribbean FWIW, in my experience, most rental locations (especially these days) are minimally staffed and extremely loathe to send an employee off-site cruises caribbean to arrange a swap. (Actually they need 2 employees to complete a vehicle swap off-site.  Otherwise they re just picking you up and bringing you back to the rental location).
Well, the air compressor is a joke in a car with a hole in the tire and the tire industry strongly recommends that you do NOT use those tire sealants since it can cause a hazardous situation when the tire is taken off the rim.
You ALWAYS call the rental company break down service first.  Give them the chance to do the right thing you need to pin them down on their steps but they probably cruises caribbean just have a contract with a company like AAA and it might actually be leasing their network.
However, the issue is still going to be a bureaucratic response that will take literally hours. cruises caribbean Even with a tire problem like here they ll dispatch a truck to make sure it does not just need air.   That then results in step 2-  leading to Step 24 which is probably getting you a new vehicle.
The cost, coverage, provider, availability and terms of RoadSafe may vary from location to location. Please inquire at the counter for additional information. By signing at the beginning of the rental that you accept cruises caribbean the RoadSafe option, you will be charged an additional daily charge, as specified on the rental agreement, for each full and/or partial day you rent the car.
Enterprise cruises caribbean apparently charges for it at a flat rate of $3.99/day.  however, they have an information page that says nothing about the charge.  I think if someone doesn t pay for it and uses the roadside assistance, then they make arrangements and bill the customer.
We bought an Elantra in October and were not told by the salesman that there was no spare tire. Before 500 miles was on the car it had a blow out and my wife called me to come change the tire. I said sure and drove to where she was and opened the trunk and discovered there was no spare tire. What I did find was a tire inflation kit which is absolutely useless when you have a blowout.  Called a phone number for a towing service supplied by Elantra dealer.  The vehicle was towed approximately 30 miles and when I arrived I discovered that they had no tires to replace the one that had blown and which was useless.  They had to order a tire from KC, Missouri for me and that took a few days.  In the meantime they were nice enough to provide me a vehicle to drive until such time as it took to get the new tire.  We didn t have to pay to replace the tire but we did have to pay for the spare tire we purchased..
We even fleeted a number of Saab 95 s, luxury cars, and found they came with a plug in compressor pump, and not a spare. Spare s are apparently now not always included, and not having one also allows the manufacturer to pad their MPG number a bit.
I voted not to mediate because the car rental company is renting what the manufacturer produced.  If Dollar had ordered these cars specifically without spares, like Enterprise did with Malibu s without side airbags a few years ago, then I d agree this isn t consumer friendly.
When the tire blew on my WRX, the service writer came out and measured the remaining tread depth left

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