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The migration to one reservation platform in partnership with Sabre is a critical milestone in the merger integration process, and lays the groundwork for customers and employees alike to have a seamless experience throughout the travel journey, American’s chief information officer, Maya Leibman, said in Monday’s hotel 71 in chicago announcement.
American Airlines and US Airways, which merged Dec. 9, use different reservations technology. American traditionally has relied on the Sabre technology, and the new leadership of American Airlines had said long ago that they would most often pick the bigger airline’s systems hotel 71 in chicago and processes, all other things being roughly equal.
American Airlines has laid out an exciting vision for transforming the airline passenger experience and we ll be working hotel 71 in chicago closely with them over the coming months to bring this to life using our data-rich, flexible technology solutions, Sabre Airline hotel 71 in chicago Solutions president Hugh Jones said.
We ve got a team of technology and delivery experts working on the migration plan to ensure the new airline reservations system delivers a truly personalized travel experience hotel 71 in chicago across the entire journey, Jones said.
A single passenger services system will allow us to empower hotel 71 in chicago all employees to deliver information faster and with greater consistency across all touch points and ultimately pave the way for new innovations in how we deliver customer service in the years to come, American’s senior vice president of customer experience, Kerry Philipovitch, said.
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