celebrity offered us a coupon worth 25% of the base cruise fare, toward a future cruise. they did no

The announcement came just hours after Celebrity Cruises ended the current sailing of the ship in Ketchikan, Alaska. They stated a mechanical problem with one of the vessels two propulsion units. Celebrity Millennium has been docked in the port since the problem came to light on Sunday.
Cancellations of her August and September cruises bring a very early end to the ship's summer season in Alaska, she will now return to service in San Diego on Sept 22, where she will embark on a 15-night Panama Canal voyage to Fort Lauderdale, Florida.
Cynthia Martinez, a spokeswoman discount rental car in ireland for Royal Caribbean Cruises Ltd., which owns Celebrity Cruises, said that about 2,200 guests and nearly 960 crew members were onboard the current cruise. She said Celebrity Cruises will do whatever is necessary discount rental car in ireland to get our guests back home, at no additional cost to them.
Celebrity Millenniums last three cruises have been hampered by the mechanical issues. On Aug 9 she limped into the port of Seward, Alaska discount rental car in ireland several hours late after suffering an electrical issue with one the her propulsion units. She had three days of emergency repairs which resulted in the cancellation of every port of call on her following sailing.
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still waiting for the refund. the people who answer the phones at the redeployment desk blame everything on the computer and on the system . they said there is no problem because you will eventually get a refund some day. the company does not treat the customers fairly and only cares about getting our money. they are not interested in returning our money as fast as they took it when we booked the cruise.
celebrity offered us a coupon worth 25% of the base cruise discount rental car in ireland fare, toward a future cruise. they did not notify us that the cruise had been cancelled. When I called on September 4 to ask about booking shore excursions they were so surprised discount rental car in ireland that I did not know that the cruise was cancelled. this is a very disorganized and poorly run company. there is no regard for customer satisfaction. we will never book a cruise with them.