This past December I was taking a cruise out of Port Everglades, FL. The cruise ship booked us with

I can t comment on the other airlines but I will say I ve had a number of experiances hotels in mid town manhattan with US Airways over the years and they definately deserve to be at the top of that list. Their always over booked, the flights are typically 20 min late for taking off, and their service is horrible if you have any problems.
US Airways should be receiving hundreds of complaints a day. I will never fly this airline again. My most recent experience with them involved being stranded in Reagan National for 9 hours to catch a 40 minute flight. This happened because TWO of their airplanes broke down on the tarmac.
This morning I needed to book a flight to North Carolina, and my two cheapest choices were Northwest or US Air. I went with the less expensive but more indirect Northwest. See, airlines, these web forums cost you customers! Thanks Consumerist!
@ benwellington : I would agree, this ranking seems to track pretty closely with flight volumes by airline, except that I m pretty hotels in mid town manhattan sure US Air is not the highest-volume carrier in the country. The number one ranking hotels in mid town manhattan is consistent with US Air s general reputation as a carrier that s slightly shittier than the norm without actually being out-of-the-question scary the way airTran is.
Having many many years in the airline industry I can tell you that the biggest problem is the bean counters running the companies. Cutting costs is not always the answer. Better service, both in cabin and out, means more sales. Of course costs must be held in check, hotels in mid town manhattan but not at the expense of customers. What kind of lame management would think it is OK to leave a plane load of people sitting on the tarmac for 5 hours? Common sense MUST return to the way we do business.
Trust me most of the bitching about US Airways is the East Coast contingent of the merger. I am a mega-miler with US Airways (the America hotels in mid town manhattan West side) and I fly them at least twice a week. The West Coast people work their asses off while my trips to the East Coast show the shitty attitude of that group. As with any merger, some are happy and some are not!
I am an Airline customer Service Manager hotels in mid town manhattan and the best way to complain is to do it on their website. It HAS to be dealt with and becomes part of their service record. Not so if you use other methods. Hit em where it hurts! Don t yell at the service agents, they are helpless as all their authority went bye bye with the downturn in the industry. Go to the source and use details hotels in mid town manhattan and professionalism. Ask for airmiles or reimbursements hotels in mid town manhattan until they learn how to run their business.
The airlines have absolutely forgotten what customer service means. Delta has gone downhill the worst. It used to be my favorite. Consistently delayed flights and very rude employees have made it a hassel to fly. The Delta employees at the Atlanta-Hartsfield are the bottom of the barrel. Complaining about their jobs on the phone in front of customers and pointing people to their locations. No eye contact, no greeting. They are almost hostile.
when i flew delta with a stopover in their home city of atlanta and got stranded due to weather all along the coast .my problem was not the weather but with the worst employees i ve seen in over 45 years of flying hotels in mid town manhattan .three employees at the re-scheduling desk were yelling at and threatening passengers with stranding them if they asked questions,a stone faced witch who would never look you in the eye sent passengers to a kiosk that did not work for anyone then turned and walked hotels in mid town manhattan away when asked what to do next (her job) .the employees behind hotels in mid town manhattan the counter (when you finally got there) where loudly talking to each other on how stupid the customers were when the man next to me challenged the man at the counter on his attitude he was accused of being a racist and as the customer walked hotels in mid town manhattan away to file a complaint the gentleman behind the counter left the desk ran down the hall after the customer screaming hotels in mid town manhattan at him . i was shoulder hotels in mid town manhattan to shoulder with the customer hotels in mid town manhattan in question in the next line and heard no racial comments of any kind ( and i was listening !)the male employee came back and after whining hotels in mid town manhattan to and with the two women employees he said i ve had enough and the three of them left the counter 1/2 hour before the end of the shift ..i m in my sixties with medical problems / it took me 12 hours to find an employee hotels in mid town manhattan who would help get me out on the last plane (at 10 pm ) people in their eighties on line were given no help/ business travelers i met inthe airport hotels in mid town manhattan and friends at home who travel a great deal tell me this is common for delta and atlanta is called purgatory among frequent travelers to be avoided as a stopover at all costs
If we think of the days prior to 911; most of the things were commonly complain about now did not exist. Sure, lost luggage (which hotels in mid town manhattan was usually found), minor delays (not hours ) ect. Were all a part of normal flying. Some of this can be clearly correlated to post 911 hiring requirements. As a result of 911, to be hired as a employee your work history record has to be pretty much pristine. That, my friends, hotels in mid town manhattan does not always translate into great customer service. It appears that the employees hotels in mid town manhattan simply don t care how they treat customers because they have come to understand how difficult the screenng process has become. There are so many regulations regarding hotels in mid town manhattan hires, I m surprised that anyone gets through. Do you all realize that after 911 several hotels in mid town manhattan experienced employees could no longer work at the airport due to minor infractions hotels in mid town manhattan on credit reports and/or traffic violations? The list goes on and on. Management has a huge rule is this mess as well. Some of the decision making that I ve seen regarding passengers should be deemed criminal. There has been, however NO ACCOUNTABILITY. Management s recourse has been, in some instances a free airline ticket what an insult after you have been standed on a plan for 15 hours drenched in urine and baby vomit! Take these fancy telalies commercials off of the tv and go back to managment 101; and throw a few customer services courses in there with true accountability.
I fly only once a year to Hawaii. For a long time I only flew Delta while my other half would only fly United. United employees usually are the rudest both on the ground and their flight crews. American hotels in mid town manhattan is Ok. Hawaiian Airlines used to be great. However the last time I flew them the ground crews were always very helpful and friendly. hotels in mid town manhattan The flight crew are rude. I had a seat enroute to HNL that had no padding hotels in mid town manhattan in the lower part of the seat back and a piece of the seat sticking out. I tried to complain before hotels in mid town manhattan departure and got no response. After take-off a flight attedent finally came back and when I told her my problem she stated there was nothing she could do about it. I inquired if there were any other seats and she replied yes but they were in first class and she would not move me up there. She also indicated she knew about the faulty hotels in mid town manhattan seat and I just had to live with it. For five a half hours I was in pain and it continued for the first week I was in Waikiki. I complained to the airline after I arrived and again with a letter. They sent me a $50.00 voucher I never used. The last time I went I flew Continental. It was a very enjoyable. Both the ground crew and flight crew were very nice. It my airline of choice.
We have traveled extensively over the years mainly using US Airways and Delta (in fact, we always try to book one of these first) hotels in mid town manhattan as well as Continental and only choose others if we have no choice. We have never had a bad trip using US Airways or Delta for that matter. Yes, we have experienced delays for various reasons, but we try to incorporate our travel plans with some room for any type of delays not just the airlines. In fact, we now make a game of can we catch the delays? we ve gotten free flights, free upgrades, free hotels, free meals. Try to work with the system they say to treat people the way you wish to be treated this goes both ways people. Lighten up and things will feel better! Sometimes, Customer Service can only be as good as the customer yes, I agree you can run into foul-attitude workers through no fault of your own though its everywhere not only airlines, but check out your department stores, gas stations, your bank, grocery stores. THis generation of workers think they deserve more they have forgotten or were never taught Customer Service. Take a name badge number and report exact details of the incident directly to the specific airline hotels in mid town manhattan or immediate hotels in mid town manhattan manager (prefereably, in writing) and get a phone number and follow it up when you ve reached your destination. Corrections in personnel, attitudes and such can only be made if treatedproperly. GOOD LUCK fellow travelers may the winds always be at your backs.
This past December I was taking a cruise out of Port Everglades, FL. The cruise ship booked us with American Airlines out of Miami. The people at the tickets desk in Miami where rude, they had no designated spot for luggage screening so you left it with some random person and when we land in JFK they miss placed the luggage of about 50 people on our flight. My bag got there but my boyfriends did not. We had to drive an hour and a half back to JFK the next day cause they said they would deliver the bag to our house but it could be 2 to 4 days. I will never fly out of Miami again and I did not have a good experience with American Airlines. Jet Blue is the best airline I have ever flown, I recommend them completely!
hotels in mid town manhattan I think a good number of the complaints would disappear if ALL the airlines would NOT overbook. Over the years I ve seen more upset customers and more rude employees from that one problem than all others put together hotels in mid town manhattan with ALL the airlines. I don t believe for one minute that 20% of us book a flight, hotels in mid town manhattan pay for that NON refundable flight and then not show up. Even if 20% did not show up it is still most often NON refundable so what exactly has the airline lost if you do not show up? Should be against the law to overbook and not have a seat for someone w