We are back at the hotel with the car. My friend's cell phone rings. It is Hertz looking for their c

How we use your email Fodor's may use your e-mail address to send you relevant information on site updates, account changes, and offers. For more information about your privacy and protection, please review our full Privacy Policy .
When I go to pick up the car at the Bogota airport I discover there is not a Hertz office at the airport. Trying to remedy the situation as quickly as possible I call the main Bogota location, during posted business hours, no answer. We decide not to try and reach the main office because it is close to the stated closing time. We decide to try and pick up the car on Sunday December 21.
They inform us that the price that was agreed upon is not correct and that I will have to pay $2091.26. They attribute this increase to taxes and insurance. I will again state that those charges are itemized adventure travel to africa in my original quote. Because my friend of many years is getting married that evening adventure travel to africa in Villa de Leyva , I (under protest) sign the ticket for this outrageous amount.
We are back at the hotel with the car. My friend's cell phone rings. It is Hertz looking for their car. We tell them where they can come and pick up the car. Hertz representatives show up to get the car. I bring the car to them. They insist that I take the car and fill it with gas. I inform them that I am through with the car and with Hertz.
I too have had problems with Hertz mostly in Asia and mainly because there office was not manned when i arrived to collect a pre arranged car. However, qwovadis is correct. Once you accept the "revised" price you have entered into a binding contract. adventure travel to africa You could try taking it up with your credit card company as they are jointly liable for the services provided (at least they are under UK law). Alternatively you could take it up with Hertz head office (although I fear the chances of sucess are low!)