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A usual business la quinta inn suites flight turned into an unexpected flawless flight tonight. When there are reports some airline pilots are deliberately finding issues to cause delay, it is nice to board a flight that leaves on time and you are provided flawless service throughout the duration of the flight. Tonight was a perfect example of a flawless flight.
My first touchpoint with Delta today, was with the iPhone application, and it was flawless. I found myself the option to select virtually any first class seat of my liking. la quinta inn suites So I selected my favorite seat on the 757, 7D. Sure, I d be served la quinta inn suites a pre-departure drink last, but I like the fact that I can recline right away and relax. In addition, I knew I d have a great view with the engine in my sights.
The part where the flight was really flawless was the human interaction with the Delta team. Even though Delta has a strategy to allow the customer as much, or as little la quinta inn suites human interaction as desired, they really excel in this area on most occasions. I entered what I like to call Cheers ( aka Philadelphia SkyClub ), where everyone knows your name, only with a 1-drink self imposed limit. My favorite SkyClub agent greeted me by name and confirmed the flight was right on time. And he noted he d call me when the flight was boarding.
Boarding was when it got even better. I entered la quinta inn suites the 757 in the middle of the plane and turned left. I was instantly greeted by the purser and asked if he could hang my jacket. Perfect, I didn t even have to hold the jacket for 15 minutes until boarding completed before it would be hung in the closet. Instead, my coat was hung right away.
When I boarded, the pre-flight departure drink service was just completing row 4 service. So I still had two rows to go before my order was up. I took the opportunity to get comfy by sorting the pillow and blanket to the back to act as a lumbar for the flight.
And finally to top it off, the snack selection was even bigger on this flight. They served regular sized Twix bars. As many of you loyal Delta flyers know, the Twix bars normally served in First Class are half the normal size. Not that this made a big difference, but still, it was icing on the cake for a great flight with great service.
I had a great experience in first class on a redeye. I couldn t fall asleep and their was a flight attendant going down the aisle every 5 minutes through the aisle asking what you would like if you were awake.
Many people scoff at our airline la quinta inn suites but I ve had nothing but great experiences on delta. Like you Renee I have run out of job well done certs but great idea on the gift card. My most memorable yet this year are biz elite upgrades both ways from US- Madrid for oversold coach. I m going to be on the new 747 biz elite product in October- can t wait!
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