воскресенье, 5 мая 2013 г.
Waiving Cleartrip Cancellation Fee : What s particularly interesting about this initiative is that C
Online travel cruise goddess vacations agent Cleartrip has introduced a new flight rescheduling feature, which allows passengers to directly amend their flight reservations on the portal. The company claims that it is the first online travel agent in India to offer this feature.
Through this feature, Cleartrip says that passengers can modify any part of the trips they have booked. cruise goddess vacations This includes changing the travel date, time and flights for all passengers or any select passenger. However, cruise goddess vacations its worth noting cruise goddess vacations that this feature is currently limited to domestic flights only since it is apparently the biggest chunk of Cleartrip s business cruise goddess vacations right now and passengers can change their reservations only once online .
How Does It Work? Passengers can login to their Cleartrip dashboard, select the flight reservation cruise goddess vacations they want to modify and click on the change flights option. Following this, the passenger will be redirected to a search cruise goddess vacations listing page which offers all the possible cruise goddess vacations alternatives along with the fare difference between the new fare and the old fare.
Waiving Cleartrip Cancellation Fee : What s particularly cruise goddess vacations interesting about this initiative is that Cleartrip will be apparently waiving off the Cleartrip amendment fee for all modifications made online and users will have to pay only the flight modification fee charged by respective airlines along with a nominal fee of Rs 50 for one-way trips and Rs 100 for round-trips.
Prior to this, if passengers had any flight change requests for tickets booked on Cleartrip, they had to contact the Cleartrip cruise goddess vacations customer centre, cancel their entire ticket, bear the airport cancellation and Cleartrip cancellation fees and re-book their tickets. Cleartrip claims that almost cruise goddess vacations one third of its customer support calls were for flight change requests. This process is quite similar across all other online travel agents.
We have seen instances of passengers complaining (on twitter) about the Cleartrip cancellation fees being higher than the airline modification fee itself, so this is a welcome change, and should cruise goddess vacations improve customer experience.
Similar Developments : In February 2013, Cleartrip had launched an initiative called Pricewatch, which offered refunds to passengers, if and when the prices of international tickets they had booked drops from the original fare before departure. For instance, if the passenger cruise goddess vacations had booked an international ticket for Rs 50,000 and the best price for the route falls below Rs 50,000 anytime before the departure, Pricewatch will automatically reprice the tickets cruise goddess vacations offering cheaper fare.
The company had also introduced paperless tickets for flight, hotel and train bookings via Apple's Passbook in January 2013 and a last minute hotel booking service Quickeys in June 2012. It had claimed to have around 120,000 daily active users as of November 2012.
it is certainly a welcome move but it has to be seen if this service provides a hassle free experience to the customers. i think makemytrip cruise goddess vacations charges a total of rs. 1000/- for each tkt cancellation cruise goddess vacations or date modification and rs. 2000/- for a round trip. this should trigger a new practice among the big travel agents which is definitely in favour of frequent travellers who have to modify the itinerary a lot of time.
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