Hello, Renta de Autos en Cancun gives you a lot of factors and a better model or newer brand. If you

Jen I just spent a few days south of Cancun in the Riviera Maya. We rented a car from Alamo had a slight problem. Here's the letter Jen wrote ( sent to the local office and the American HQ). I've added some comments in square brackets I'll post an update if/when west palm beach florida hotels the issue is resolved:
I have a BIG issue. I rented a car from Alamo on Sunday [at a booth in La Quinta Inn on Tulum Avenue here in Cancun ] and just returned it today. I went in to rent the car on Saturday (apparently at your mexico locations you can not book in advance???). west palm beach florida hotels I had to wait around for 2 hours as your "representative" west palm beach florida hotels was MIA. They said he had gone to lunch (for 3 hours? with no one to man the desk?). When we finally rented the car he told us he was upgrading us to the next best car without extra charge. The car we got had LOTS of dents, had NO RADIO, and NO AIRBAGS [ no floor mats, which meant we had to clean the floors or risk an extra charge]. Features I would assume would be a part of any rental at a reputable rental agency.
My husband and I have previously rented from another agency in Mexico and got way better customer service and their cheap car was MUCH better for a comparable price. west palm beach florida hotels Because west palm beach florida hotels of the hassle west palm beach florida hotels the "representative" put us through he said that he would give us a late drop-off time. He said we could bring the car back late as long it was before 10 am. We returned the car about 15 min before 10 am. Of course your "representative" west palm beach florida hotels was NOT there. When he finally arrived he told us that he had said to bring it back by 9:00 am. This is NOT true. He then proceeded to charge us for an extra hour (that we did NOT use) [after threatening to call the police when Jen grabbed his binder and tried to find our pre-signed west palm beach florida hotels credit slip LOL]. ALSO on our agreement it states that it costs 112.80 pesos per day plus 11% tax. This would equal 125.21 pesos. He charged my card 345.80 pesos. And this is all for a charge that is not legitimate! He called west palm beach florida hotels his "supervisor" but lied to him and told him that he had told us 9 am. His supervisor would not help us [even after I spoke to him told him he could charge us an extra $15 or risk a boycott of his booth]. We currently live in Mexico and make our living online. Not only will we never be renting from Alamo again (in Mexico OR USA OR anywhere else Alamo rents cars), nor will anyone west palm beach florida hotels we know personally, this will be documented online (with pictures) if this matter cannot be resolved. I have witnesses that can corroborate my story, as well as a copy of a rental agreement. This is unacceptable customer west palm beach florida hotels service. The man who helped us was named Guillermo. He is NOT a good representative. I do not like being lied to and having your representatives stealing my money.
west palm beach florida hotels We'll fight the extra charge until the day we die as a matter of principle. We might even rent from Alamo again if, eg, we end up with a discount or a free rental. Wouldn't it be nice to take a voucher back to Guillermo rub it in his face?
Hello, west palm beach florida hotels Renta de Autos en Cancun gives you a lot of factors and a better model or newer brand. If you are a traveler and want to see as much as possible, renting a car is very important since it does save you time. Thanks a lot............ Reply Delete Add comment Load more...