I'm hoping that you will have a replacement ship in place next month during my Cruise time, so that

A passenger says that the cruise ship was partially flooded during a heavy rain storm. The Coast Guard says a broken water pipe caused the problem. This reportedly caused a large part of the cruise ship to experience electrical problems.
Hello, this is Royal Caribbean International. We would like to provide you an update regarding your sailing today onboard Serenade of the Seas out of New Orleans. The U.S. Coast Guard is currently onboard inspecting the ship. We are waiting for authorization from the Coast Guard to begin boarding. Because the cruise terminal in New Orleans is very limited in space, we ask that guest explore the local area until we can begin boarding. We will contact you again once we have received permission to begin the boarding process. inexpensive london hotel room We appreciate your patience and understanding, and we look forward to welcoming inexpensive london hotel room you onboard.
Hello, this is Royal Caribbean International with an update your sailing inexpensive london hotel room today onboard Serenade inexpensive london hotel room of the Seas. The U.S. Coast Guard has given us permission inexpensive london hotel room to begin the boarding process. Please return to the terminal so that we may check you in for your cruise. Our entire onboard team look forward to welcoming you onboard, inexpensive london hotel room and will do their very best to make your sailing as enjoyable as possible.
I'm scheduled for a cruise on the serenade the 1st of April from New Orleans. There are 7 in our party. Will this be corrected by that time. Or is there a possibility some of my group could get cancelled? If they don't get it fixed will we be upgraded to another ship? This is our very first cruise but we are traveling inexpensive london hotel room wit two that have done it many times. But if I take vacation from work, I won't have any more time to take another this year.
Sorry, but shit happens inexpensive london hotel room from time to time. The technical mailfunction is one side - I guess they work on it - but communication and handling of the paying guests is a different thing. For me, from the other side of the ocean, it looks like that stupits are working in the office of this particular companies. I hope that the cruise companies will learn from their mistakes - but, I don't think so.
I'm scheduled to Cruise on your ship for the 1st time for 7 days next month in February. Since this cruise will also be a special occasion during my birthday, I would really feel more comfortable being re-assured about this ships travel inexpensive london hotel room and physical environment of approval. I'm referencing to when anything of structure gets wet, mold and mildew occurs, and is hard and seldom removed without spreading, and should require renovation to repair.
I'm hoping that you will have a replacement ship in place next month during my Cruise time, so that your company can properly take the proper time to adequately make the proper repairs to The Serenade of the Seas Cruise Ship.
Still on the ship. Last night they moved us to a cargo dock. From my understanding, we aren't going anywhere sooner than 5 pm. This vacation is ruined. inexpensive london hotel room Guest services told us that the issue had not been fixed with the medical area. Legally, what are our rights and options if RCCI doesn't reimburse us?
I drove 10 hours from st.louis , the parking garage attendant (Fulton garage) was the most helpful with the list of affected cabins we were on that list ( our cabin number ) we made other arrangements on another boat to leave Sunday ,we left out of New Orleans early yesterday royal caribean kept leaving messages for us to return to the dock , only to be told your cabin is not available , royal Caribbean customer service had No information none very frustrating ( I was mad ) I hope they make it right for people who were inconvienced !
I was on this ship when this happened. My room was in the dark which ment no lights or air/heating. Luckily I had a balcony which I could open to get fresh air. Bathrooms worked fine but dark. Glad I had a small flashlight. They put a glow stick in all the rooms. inexpensive london hotel room They worked all night on the problem and I heard some areas got power back. Glad I had most things packed before power went out.
I was one of the cabins without power all night an Evening. I like how they try not to tell you what is really happening. In the end I agree stuff happens but it was handled very poorly. One lady I talked to got 4 stitches because No lite was provided at first an she got hurt in the dark. All they did was tell us to pack an gave us a tiny glow stick which you couldn't even see with it..they need to have little flashlights in the future. when they finally inexpensive london hotel room put a light in the hallway I took it to my room to pack an then passed it down the hall. The worst was it was so HOT an stuffy with no air..very hard to sleep an it may have helped if they had actually turned the fan on in the hallway so it would help circulate the air. Peope did however remain calm when the the theater roof started leaking during inexpensive london hotel room our show an over a 1000 people had to leave in a orderly fashion.
inexpensive london hotel room The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To fulfill this commitment, our Members have agreed to adopt the following set of passenger rights:
The right to disembark a docked ship if essential provisions such as food, water, restroom inexpensive london hotel room facilities and access to medical care cannot adequately be provided onboard, subject only to the Master’s concern for passenger safety and security and customs and immigration requirements of the port.
The right to timely information updates as to any adjustments inexpensive london hotel room in the itinerary of the ship in the event of a mechanical failure or emergency, inexpensive london hotel room as well as timely updates of the status of efforts to address mechanical failures.
Does anyone know how to get a list of the cabins that were affected by the flooding? Also, is there a way to know if it was fresh water or sea water that flooded those cabins? We're going on this ship in a couple of weeks. Thanks!
Funny the RCI fans say this stuff just happens sometimes (although it's been a lot lately for RCI), yet if this were Carnival, the RCI fans would be saying inexpensive london hotel room it's typical Carnival quality, Carnival sucks, blah blah blah.
My mother and I drove from Jackson MS. To go on this cruise and when we got there we found out that there was a big problem. inexpensive london hotel room At first our cabin was not on the list and we thought we would be able to board but as time went on and another list came out our cabin was on the list and we were denied inexpensive london hotel room boarding. We waited for the details as to how they were going to handle the passengers that were canceled but that didn't happen. My mother who is 86 was very tired and we were very disappointed that we couldn't go. It was hard to watch those who's cabin was not on the list get to board but at the same time I'm not sure who really was the lucky ones... We had a long drive home and I just feel sad because I don't know if I will ever get the opportunity again to take my mother on a cruise. I hope those that got on had a great time and made the best of a bad situation and for the rest of us I hope the refunds and some comps come our way soon. For those wanting to know cabin#s our cabin was 3629.
We have cruised 5 times before and decided to drive to NO from North Alabama for a 32nd wedding anniversary cruise. RCCL left a voice mail saying boarding would be delayed but did not let us know our reservation was cancelled until we pulled in to the Julia Street parking lot, where a rep told us we were not going to get to board. We were lucky; there were roughly a thousand people in the staging area, all with their luggage and some with checked luggage, and about 40% were not going on this trip. And those who missed the trip may be the luckiest since the ship did not leave until Sunday lnoonish per the NO news. The reports of water coming thru the theater ceiling don't bode well. RCCL has offered to reimburse us in a couple of weeks for the fare but nothing inexpensive london hotel room for any other costs incurred. The few harried RCCL reps on the dock did their best but corporate gets an F minus. Bon Voyage for those who made the trip-
We got off the ship this morning before it left. The itnerary was changed to go to Nassau,Coco Kay, then Key West. The spa was closed, theater, pool (cold today), fitness center, and no working TVs. They claim we will be reimbursed and offered a 25% reduction on a future cruise (I'm guessing off of full price rates). They totally inexpensive london hotel room ruined or vacation as the reschedule would make us miss a meeting with family.
I was on the ship when the power went out and our room went dark. We were without power, AC or lights for the rest of the day and throughout the night until we got off the ship. Luckily my husband brought a flashlight because not even the staff has them. Everyone was using their cell phones to get around. Very poor communication and not one ounce of an apology. Not happy with RCCL at all.
We were at the theater seated in row two when I felt water dripping on my hand from the ceiling far above. inexpensive london hotel room John Blair (outstanding cruise entertainment director) did his best to tell some jokes with a lighted head band and calmed everyone until we had to evacuate the theater. We then made our way in darkness to our room 3006 that was without any power to complete packing using our cell phone apps. We are all blessed that no one was injured stumbling in the dark or electrocuted in our showers etc. We did sleep a few hours without any ventilation until temporary lighting woke us up at 1:30 AM. No power, no mention of compensation yet? We are all still blessed considering what could have happened - so chin up folks life is not always perfect. Regards... Emilio
About 5:05 a RC representative finally came out to announce inexpensive london hotel room we were on our own. Although we had been told by the non-RC reps all day that RC would (probably) arrange for hotels for those of us who could NOT board - the Real RC guy apologize and told us that was wrong - we were on our own. I was close enough to the man to hear him - most of the other 200 people in the leper colony were not. He