Fortunately for all involved, the fire was extinguished in about two hours with no reported injuries

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Despite the alarming circumstances, the Grandeur’s crew responded calmly and swiftly, according to passengers.  After a ship-wide announcement passport for travel to australia from the captain that guests were to go to their muster stations, staff reportedly knocked on doors to ensure compliance and quickly passport for travel to australia provided instruction. Reports stated that passengers were offered bottled water, baby formula and assistance with young children.
Fortunately for all involved, the fire was extinguished in about two hours with no reported injuries to guests or crew. The ship was able to continue into port at Freeport, Bahamas, later that afternoon. After departing the ship, passengers passport for travel to australia were met by Royal Caribbean International President and CEO Adam Goldstein and other executives.
Royal Caribbean’s crisis response moved just as quickly and smoothly off-site as well. The company issued a statement of apology to its guests on Monday evening, and announced passport for travel to australia on its website and social media today that all passengers would receive full refunds, flights home and certificates for a future cruise.
The cruise line appeared to have a well-established crisis communications plan in place, both aboard the ship and in its corporate office. Royal Caribbean was transparent passport for travel to australia and apologetic in its response, and made information quickly and easily accessible.  Having the CEO personally address the crisis on-site also communicated to customers passport for travel to australia that the company was clearly taking the situation seriously.
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