A call was place to Delta Airlines media relations. The only response was "please send an email." Wh

There is every reason to suggest hotels in quepos costa rica Delta Airlines intentionally delayed a flight in order to save money. And as a result, 20 customers lost not only airfare, but thousands of dollars in non-refundable trip expenses.
The island is known to have some of the best scuba diving in the world. The couple were avid scuba diving enthusiasts, but had sacrificed their love of the sport while raising two daughters. It s expensive, but so is raising two children.
hotels in quepos costa rica Nonetheless, they agreed to join a dive group of 16 people for what was hoped to be an adventure of a lifetime. The couple, from the small Midwestern town of Valparaiso, Indiana, met regularly with the other 14 in the weeks leading up to the trip in May.
Excitement built. Finally the day arrived. May 10 th the couple left home at 2 a.m. for Chicago s O Hare Airport to meet up with the other group members. Their Delta Airlines flight # DL977 was scheduled to leave at 6:00 a.m.
Checking in was no problem. Everyone had arrived. Shortly thereafter some in the group received a notice asking if they would give up their seats on the flight in exchange for $200 or so. No one who received the notice accepted. All 16 waited to board the airplane, bound for Atlanta, hotels in quepos costa rica with a connecting Delta flight to Bonaire. It was time. Boarding the plane was normal.
About 6:00 a.m. the plane pushed back and began taxiing. It wasn t too long before announcements hotels in quepos costa rica were made on the plane s intercom system Due to weather, we are experiencing a delay in our departure. hotels in quepos costa rica And we need additional fuel. The craft turned around and headed back to the gate.
Meanwhile, a couple of members from the group called Delta customer service and pleaded with a rep, who identified herself as Candy, to hold the connecting flight -- DL923 -- from Atlanta to Bonaire. Candy said "no" they could not hold the flight, but don't worry. If you miss it we will provide compensation for overnight accommodations in Atlanta and you can catch a flight tomorrow.
hotels in quepos costa rica In 2011 Congress passed the "Air Passenger Bill of Rights." In it is Rule 240. It basically states that if a passenger misses a connection due to flight delays, too bad. No recourse.Sure enough, the Chicago to Atlanta flight was delayed long enough -- about an hour and 40 minutes -- to miss the connection by a mere 20 minutes or so.
However, Rule 245 provides that if an air passenger is denied boarding on a connecting flight because the flight was overbooked and no seats were available, the airline must compensate the passenger(s) 400% of the airfare, up to $1,300.
The weather in Chicago on Saturday was perfect. And while the weather in and around Atlanta was spotty, it appears there was no reason the Delta Airlines flight couldn't have arrived in time prior to the Bonaire flight departure. A review of the weather radar loop for that day and time seems to confirm that.
Also, a check of seating charts for that same Saturday flight from Atlanta to Bonaire through July shows that flight is virtually hotels in quepos costa rica packed, with only 4 or 5 seats -- and sometimes fewer -- left in Business class. None in economy class.
So I am convinced Delta Airlines intentionally delayed that flight to save probably $25,000 or more by likely having to pay each of those passengers $1,300 because they did not have enough seats on the Bonaire bound flight.
A call was place to Delta Airlines media relations. The only response was "please send an email." Which I did inquiring about all of this. No response. In my mind, no respose is confirmation of the validity of my suspicions.
And a call was also placed to the travel agent Dawn Snow from Caradonna Dive Adventures in Florida who helped book the trip and a week at the Bonaire Resort named Belmar. hotels in quepos costa rica No return call. And no refunds either from Belmar Resort.
Sure, a complaint hotels in quepos costa rica could be lodged with the Department hotels in quepos costa rica of Transportation. Does anyone realize hotels in quepos costa rica how many thousands of complaints there are against Delta Airlines? Was deregulation of the airline industry years ago such a good thing?
After 40+ years as a award-winning journalist hotels in quepos costa rica I am transitioning into new careers including SAG acting, internet ventures, and legal business. Also had a role in the film "Public Enemies" starring hotels in quepos costa rica Johnny Depp, Christian Bale and Marion Cottiard and directed by Michael Mann. I wrote a book about my experience.