If I could give lower than 1 star I would. Booked a room, fine. Arrived, checked in and later that d

If I could give lower than 1 star I would. Booked vacation monthly rentals miami sunny isles a room, fine. Arrived, checked in and later that day found my plans had changed and I was leaving two days esrly. No refund! Yup, they are forcing me to pay the whole bill. I am a small business and cannot ask my customer to eat three nights when I only stayed one. So this trip I loose everything I was hoping to make. Lousy customer service, lousy early departure policy, lousy company. My first and last experience vacation monthly rentals miami sunny isles with them.
We booked a car and read all the details, only to arrive on Thanksgiving eve for our family get together, to find that the rental vacation monthly rentals miami sunny isles car agency would not honor Priceline s confirmed rental agreement. vacation monthly rentals miami sunny isles I was upset at the car rental agency, but thended called Priceline support only to find that their confirmation is not binding and th ey could do nothing to help. They left me high and dry right before Thanksgiving. No recourse, no guarantee, no help, just sorry. I can t trust them again because vacation monthly rentals miami sunny isles they are a 3rd party administrator vacation monthly rentals miami sunny isles that can t honor their commitments, and they don t charge directly, so if things don t work out, it s no skin off their back, just leave you hanging.
Purchased travelers insurance only to discover that only death, severe injury or serious illness documented by a doctor are covered by the insurance vacation monthly rentals miami sunny isles which must be filled out in an extensive claim. This was not explicitly mentioned on the website. Even worse, the best price guaranteed is only applicable within the first 24 hours, I looked vacation monthly rentals miami sunny isles at the airline 36 hours after just out of curiosity and they were were cheaper than price line! All their commercials are false advertisement as well as their website! Never trust them they are bamboozlers. I spent half an hour with a customer service agent who was rude and not useful at all!
I m so disappointed about a ticket sold by priceline for a flight leaving Montego bay Jamaica to Philadelphia on Air Canada. Bought the 2 ways tickets, and on the day scheduled to fly was informed by attendant, at the airport, I need to have a Canadian visa To board.If This was something with stipulations, why wasn t a disclaimer there? Try on numerous occasion to speak to someone and they kept giving me a run around or cutting me off how would I have know that this flight would require a Canadian visa if there s no notice to prevent the purchase. Air Canada and priceline is together in scamming people of the team money.they are telling me I can not get a flight exchange vacation monthly rentals miami sunny isles or my money back..and the Rude ASSOCIATE That HANDLED On Of The Call Kept Laughing As If it s funny. .telling me there s nothing we can do from our end..really I want others to be aware of this scam between Priceline and air canada. .The attendant at airport say daily people come and get sent home because they bought the same ticket connecting flight through vacation monthly rentals miami sunny isles air Canada from priceline. .can someone tell me what can be done to get some form of justice.
Priceline - think twice before you think it is a great price. Here is what could have been a real nightmare. I tried to check in online with the info provided by Priceline the day before our flight to no avail. It seems they did not issue a valid ticket when the airline changed flights; however, they did send the email indicating the change and provided invalid ticket vacation monthly rentals miami sunny isles information.
Hindsight being 20/20 I should have passed up Priceline and just booked with the airlines. I will never use them again. Overall I would rate my support experience vacation monthly rentals miami sunny isles range from (0 (lowest) - 5 (great) ):
howard: First do not send me any priceline marketing materials to my email address. Somehow priceline is unable to connect to the airline and validate my ticket. I have spent all evening trying to get a valid ticket so I can check in. Your phone support is awful. I am now on hold with the airline trying to untangle this mess. It seems that the airline changed the flights, I got an update from price line that indicated the new flights. From what I could figure out the agent at price line did not update my reservation with the airline. If the airline cannot fix this mess I will need help from someone at price line who can. My trip number is xxx-xxx-xxx-xx. Note, if I had taken this to the airport vacation monthly rentals miami sunny isles tomorrow I would have missed my flight.
Sky: Howard, I appreciate vacation monthly rentals miami sunny isles your patience. I have reviewed your information and I unsubscribe your e-mail. Please note that you will still receive emails from Priceline that are related to any reservations made on our website. The changes made will take effect within 24 hours. With regards to your airline concern, I determined vacation monthly rentals miami sunny isles that you will need to speak to a customer service agent to get the further assistance. I am going to send you a link that will provide you with instructions on how to be contacted by a customer service agent via the phone. When you open the link, all you need to do is to provide a U.S. or Canadian phone number and you will be connected to a phone service agent.
Sky: I understand vacation monthly rentals miami sunny isles that you are anxious to have this resolved and I truly wish I was able to sort this out for you. However, the best department that can assist you further regarding your airline ticket changes is our Air Travel Services Specialist via phone service. They have direct access to the airlines reservations systems. Rest assured that I have documented vacation monthly rentals miami sunny isles your concern in your case.
Never again. I was at airport, boarding pass in hand, checked luggage and could not get though gate. I had been taken off plane according to British Airways. No explanation as to why. I paid 172 to get flight back to U.S. Not my local airport but one further away, doubling my taxi fare to $132. When I got home I found email from Priceline. Sent two and a quarter hours before an international flight i.e. when already at airport and checked in. Tried to contact you..... Now when I take up issue as to why I was bumped from flight, the insufficient notice, Priceline tell me I accepted to pay 172 and to fly to different airport than the one closest to my house. I did not accept. I am a senior citizen and had nowhwere to stay, and anyway that day, the following day to my airport, all the same price and far too old to sleep in airport. I was FORCED to pay 172 to get back to the U.S. And other than email where are messages on cell phone and/or home land line. Difficult to post a complaint on their site too, very clever Priceline.
vacation monthly rentals miami sunny isles I was considering using Priceline vacation monthly rentals miami sunny isles s name your own price for an international flight. I emailed them to ask a very simple vacation monthly rentals miami sunny isles question regarding adding infant on lap tickets, since Priceline does not offer this I wanted to get clarifiation as to if this could be done directly with any of the airlines they purchase tickets through....so I asked them do all the airlines they purchase the tickets through vacation monthly rentals miami sunny isles allow customers to call after receiving a winning bid to add/ purchase an infant on lap ticket? I kept getting run around answers, and finally after the 3rd reply back on the original email one person said no they could not gaurantee it; however on a separate email I sent, another rep said you surely can call them to add an infant ticket (like it wouldn t be a problem). Basically what Im trying to say is if you plan on bidding for a flight DO NOT expect for the airline to allow you to add/purchase an infant on lap ticket. And if they won t let you, then you are either out the money for the winning bid tickets or you have to try and purchase a separate ticket directly vacation monthly rentals miami sunny isles through the airline to have a ticket on the same flight as yours, I was very disappointed when I realized vacation monthly rentals miami sunny isles this could possibly happen. I figured that Priceline would gaurantee that the companies they purchase vacation monthly rentals miami sunny isles the tickets through would indeed add infant on lap tickets with a fee if applicable.
Do not get a express deal! They will not do any changes what so ever and are very unaccommodating. I even offered to pay the difference if there was any and was turned down flat. I was traveling out of town to see a concert that got cancelled and they told me to call the hotel to see if the hotel was willing to do anything knowing the hotel would not. Just wasted more of my time along with my money.
I booked a hotel through pricelines name your own price deal and was thoroughly disappointed. The hotel we bid on was 3.5 stars, with the only amenity included being a pool. However when we arrived at the hotel we were advised that there was an additional vacation monthly rentals miami sunny isles $10 mandatory resort fee which covered the cost of the pool. The unhelpful representative at Priceline, Louis, confirmed that per their terms and conditions, the hotel may charge an additional resort fee which we are required to pay and would not comment on how the pool was a guaranteed amenity in the price we had already paid. He emailed me the terms and conditions and directed me to read them for any questions. As a first time Priceline user, I feel tremendously taken advantage of and will no longer use this service. Beware of any purchases and know that any guaranteed amenities may come at an additional cost.
I have used priceline 3 times using name your price, all were very nice and I cannot complain. So I tried it a 4th time this week, book a room 3.5 star in Tucson, I was sold a room at the Sheraton Hotel Suites at 5151 Grant. The place is a dive, the BED BUG exterminator was fumigating rooms right above the room they assigned us. Mattress was covered in blood stains, room was old and run down. Complained was moved to what was considered upgrade, again blood but this time on the Sheets! Dog hair shed all over the white duvet cover. I called they said non refundable .. I will never use price line again. The hotel is pet friendly I think they gave us the DOG room because we used Priceline .. curtains were stained and filthy, bedding was not clean this place is a disaster.
My priceline experience was horrible....I do not feel as if the representative took time or ownership in my issue. I have dealt with 3 different reps since I made my first purchase with Priceline