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The BBB found several recent Ex Sport Group promotions on the Internet, including one that advertise


St. Louis, dollar rent a car hawaii Mo., Feb. 21, 2012 – The Better Business Bureau (BBB) is warning sports fans to be extremely cautious dollar rent a car hawaii when doing business with Ex Sport Group , a St. Louis County ticket broker that apparently took $5,200 from a Rhode Island man but never delivered promised tickets to this year's Super Bowl.
"I was destroyed," said the retired businessman, a New England Patriots fan. He said he has tried to contact the company's owner, Wendell Southerland, without success. He said dozens dollar rent a car hawaii of phone calls, emails and text messages were unanswered. "Words cannot describe the anger and frustration," he said.
The case is among several across the country in which football fans say they were duped by Craigslist ads for Super Bowl tickets. Two friends from Boston said they paid a broker $2,800 dollar rent a car hawaii for two tickets after seeing an ad on the website. The tickets turned out to be counterfeit. An Indianapolis woman told police she was cheated out of $2,000 when four tickets advertised on Craigslist were never delivered.
Last fall, the BBB warned consumers about World Series ticket scams involving Craigslist and other websites. And earlier this month, an Ohio couple was sentenced to prison for using Craigslist to steal more than $200,000 from hundreds of victims for nonexistent tickets to the Super Bowl, World Series, NBA Finals and numerous concerts.
In the St. Louis area case, the Rhode Island businessman said he sent payment for the tickets via FedEx and arranged to meet Southerland in an Indianapolis hotel lobby on the Friday before the Feb. 5 Super Bowl, but Southerland never appeared. The fan, who had flown to Indianapolis with his son, said he spent thousands more for replacement tickets to the game.
The man said he had seen Southerland's ad for Super Bowl ticket and hotel packages on Craigslist and was suspicious of the offer at first. But Southerland convinced him through emails and phone calls that the ticket packages were legitimate. dollar rent a car hawaii Southerland pointed out that Ex Sport Group was registered with the Missouri secretary of state.
The BBB tried several times to contact Southerland, with no success. Recently, BBB representatives visited Southerland's dollar rent a car hawaii home on Jackson Street in Vinita Park, Mo. A resident of the house acknowledged that Southerland worked as a sports ticket seller, but said he was not at home. Southerland did not respond to a BBB request dollar rent a car hawaii for information left at the home.
Michelle Corey, dollar rent a car hawaii BBB president and CEO, said that consumers who pay unfamiliar, third-party brokers for tickets may end up with nothing. "If you don't know them and haven't heard of them, you probably shouldn't trust them," she said.
The Patriots fan said the experience ruined what should have been a once-in-a-lifetime dollar rent a car hawaii event. He said a text message he sent to Southerland summed up his frustration: "How can you do this to my son and me?"
The BBB found several recent Ex Sport Group promotions on the Internet, including one that advertised "BOOKING SERVICE ALL BIG EVENTS," including the Super Bowl, the Ryder Cup and the upcoming NBA All Star game.
Contacts: Michelle Corey, President CEO, 314-584-6800, mcorey@stlouisbbb.org ; or Chris Thetford, Vice President-Communications, dollar rent a car hawaii 314-584-6743 or 314-681-4719 (cell), communications@stlouisbbb.org ; or Bill Smith, Investigator, 314-584-6727, tpc1@stlouisbbb.org

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