понедельник, 1 апреля 2013 г.
Yet again, the real answer is to require final, total prices to be the only (or at least primary) on
Most car rental companies charge what s called a concession recovery fee when you pick up a car at the airport. The fee used to be included in the price of a car rental, but companies figured out they could break out this surcharge, which covered their lease and cost of van service, and then add it to their price after the initial price quote, making their rental rates seem lower. But the fees were limited to airports.
In Chico, Calif., they are charging customers for airport location percentage fees out of a non-airport lot. I was incorrectly charged $35 once and then $40 the next time. Each time they credited my account after I complained to corporate.
A month later when I rented again, the same thing happened. I brought car rental orbitz city reservations it to their attention again. This time, on the invoice, the charges read airport fee but then they printed a separate invoice from that office and the charges state concession recovery fee. When I asked the manager what that meant, once again, he could not explain it and told me to call the corporate office and write a letter.
I did call and again, they credited my card. I ve never heard anything back regarding the complaint letter I sent months ago. I just think they re getting away with something car rental orbitz city reservations they aren t supposed to be doing.
Sure they would feel the same way about fees if they had to turn the fees over to the government. Since they pocket those, why not figure out a way to charge an airport fee to a non-airport location? That way, it s ALL profit and the customer has no idea.
The receipt you show above does not charge a concession fee there is no amount next to the concession fee area. However interestingly enough the surcharge says up to $1.82 / day yet on a 2 day rental the charge is
Yet again, the real answer is to require final, total prices to be the only (or at least primary) ones advertised. Show the breakdown if they want for informational purposes, but the final price is what should show up in search engines and booking car rental orbitz city reservations sites.
There are many costs involved in getting a rental car to me; that s why I went to a company to do that in the first place, to consolidate that into one simple transaction. Everything from oil, windshield wiper fluid, brake pads, door handles, seats, license fees, concession fees, the light bulbs in the big yellow Hertz sign should be factored into the price up front.
This goes with the question they now slip in, to wit, Besides daily collision and comprehensive, what other insurances do you want? If you don t listen carefully, get ready to add $15 a day to your bill.
Maybe I m missing something, car rental orbitz city reservations but the quote DOES appear to me to include the Concession Recovery Fee. 6% of $73.98 is $4.44, which is exactly the amount of the Surcharge . The Vehicle License Fee of (up to) $1.82 per day was not charged, apparently because car rental orbitz city reservations it was not applicable [so why mention it?].
That s a pretty sneak that they tried to pull. I bet you are in the minority, the whole reason why they add that charge is because very few people look over their invoice carefully. They just assume that Avis charged them properly and accepts the fee. Good thing you noticed car rental orbitz city reservations and at least they refunded you that portion. I, however, would find another rental car company.
There are lots of intentional cheating that goes on everyday because the companies are secure that it is impossible/impractical/unlikely to sue them .The only answer i think is major change in our legal system where in the loosing party is obligated to pay the legal expenses of the other party!!
This is a scam enveloped in multiple legal grey areas. Deluxe car rental orbitz city reservations Rent a Car out of LAX has put together three different corporations to enable these frauds. One of the issues is obligation to pay without it, there are complications to address the fraud. Deluxe has discovered that it can do fraud without much fear of prosecuition. + $2 million annual in posible ACRF fraud for 2 years 3.5% tourism Fraud (Department of Tourism doesn t even know who they are and they charged this for over 2yrs) and starting in 2009 (VLF) Vehicle Licensing Fraud. The Statute allows them to charge car rental orbitz city reservations only the amount of the increase in otherwords .5% of the 1.15% fee divided by 365/days or approx 24C per day.. Check DMV for the licensing fee you will understand. The legal amount isnt +$1 unless the annual license fee is about $750 per year. This Fraud Bandit charges his suckers 31.74/ week so unless the DMV is charging him +$3200/yr in fees ITS FRAUD. The owner of Deluxe uses Johnny Park Shuttles to pick up customers car rental orbitz city reservations and Johnny Cars owns the cars. When you complain to the LAWA about the fraud they reply the fraud is being done by Deluxe and not under their jurisdiction DMV says that they regulate Johnny Cars but the VLF fraud is by Deluxe and falls outside their jurisdiction . BUT JOHN HENNESSAY OWNS THEM ALL UNDER NETSTAR car rental orbitz city reservations This is the type of scam rental car companies get away with.
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